Shipping

We have different shipping tiers depending on which area we ship to and how much the total order value is. We also often have free shipping promotions, so make sure you keep an eye out for those.
Here are our major shipping tiers:

Within Australia (Orders dispatched from Gold Coast, Australia)

TIER CONDITION PRICE
EXPRESS FREE SHIPPING               $80.00 and up            Free             
EXPRESS SHIPPING $0.00–$79.99 $12.00
STANDARD FREE SHIPPING $50.00–$79.99 Free
STANDARD SHIPPING $0.00–$49.99 $8.00

 

To New Zealand (Orders dispatched from Gold Coast, Australia)

TIER CONDITION PRICE
EXPRESS FREE SHIPPING               $100.00 and up          Free             
EXPRESS SHIPPING $0.00–$99.99 $18.00
STANDARD FREE SHIPPING $80.00–$99.99 Free
STANDARD SHIPPING $0.00–$79.99 $12.00

 

To the rest of the world

Currently we are only shipping between Australia & New Zealand, but don't worry - If you live in a country not mentioned in our shipping charts above, we are working on it. Thanks for your patience

We make every effort to ensure the utmost care has been taken in regards to preparing your orders. If by any chance something is missing or your order has been in transit for more than 7 business days, please feel free to email our support at hi@milkandnectar and we’ll be more than happy to solve this. All orders come with a tracking number once it has been picked up by the courier, so you can always track your order

We currently only deliver to customers in Australia & New Zealand, for now - but we are in the process of opening up our shipping to more countries very soon! Stay tuned.

We use multiple couriers for added speed and convenience. Each courier has its own delivery timeframes, but as a rule of thumb - Standard deliveries should arrive between 3-7 business days of confirmation. Express orders should arrive between 2-5 business days of confirmation. Please refer to the links below for more accurate delivery timeframes.

 

Sometimes technology can be frustrating - If your tracking number isn’t working, please talk to us via Live Chat or email us at hi@milkandnectar.com​​​​​​​ and quote your order number.
Free shipping in Australia on orders over $50

& free standard shipping to anywhere in New Zealand on all orders over $80*.

Free 14-day Returns

Just arrange a return before 14-days* from your delivery date.

Milk & Nectar Promise

Not 100% satisfied? No worries. We're proud to offer free 30-day returns and refunds*.